01
Troubleshooting
Remote diagnosis of ARKEO hardware, communication and measurement issues.
ARKEO Support
Support Services
We offer comprehensive remote support to troubleshoot and maintain your ARKEO.
All you need is an internet connection
An active internet connection is required on the computer where the ARKEO software is installed.
How we connect
TeamViewer
A TeamViewer VPN connection can also be used when required.
Live communication, video guidance and direct assistance during the remote support session.
02
Software & Configuration
Support with ARKEO software, instrument configuration and system settings.
03
Maintenance & Diagnostics
Technical assistance and system checks to keep your ARKEO operating correctly.